Our promotional activities target Healthcare Professionals (HCPs) covering both the private and the governmental sectors. Our promotion is extended to most medical specialties and all pharmacies achieving high market penetration.
During promotional visits eDetailing is used (latest technology available) to perform presentations to HCPs. In addition, the company utilizes a Customer Relationship Management (CRM) system to plan and execute more efficiently detailing visits.
Our promotional activities are supported by extensive media exposure and a wealth of events including but not limited to press conferences, sponsorships abroad and local congresses. As a result our promotional team has accomplished high market shares and strong lobbying power among medical and patient associations, doctors and pharmacists.
LOGISTICS & DISTRIBUTION
Novagem has selected PharmaLink Ltd as its warehousing and distribution partner. Pharmalink is one of the top pharmacy distributors employing the highest quality standards and a state of the art technology
The company complies with all of the European Good Distribution Practices and has passed successfully quality audits by many multinational and respectable pharmaceutical companies.
Services provided cover the entire distribution network with fast and efficient delivery to all pharmacies and local warehouses in Cyprus on a daily basis. Furthermore, distribution is available to government stores as well as to all major clinics.
A tender monitoring service is in place which notifies our partners for all issued government tenders relevant to their portfolio. A wealth of knowledge and intelligent data analysis with regard to government tenders has been acquired, which focuses on maximizing the winning opportunities of our partners.
REGULATORY AFFAIRS / QUALITY AND PHARMACOVIGILANCE
Our Regulatory Affairs department possesses in depth knowledge of all aspects of regulatory and pricing procedures both local and EU, resulting in fast and effective product management.
The ultimate mission of Novagem is to provide safe, high quality products that meet customer needs and comply with all legal regulations, regulatory requirements and quality standards. To this end the company has created an extensive quality system which is continuously evaluated and improved safeguarding the quality of our products.
In addition, our company is acting as a local contact person for our partners with regard to Pharmacovigilance matters and possesses expertise in the legislation and local regulations governing Pharmacovigilance.